Monthly Archives: February 2014

It was a scene that is played out daily in Greater Cleveland.  The participants may change, but the message is always the same – The Rules Apply to Everyone But ME.  A physician, we’ll call her Dr. Peg, was discharging … Continue reading →

I apologize for the wait Sir.  Unfortunately, you are not going to like my answer. That was, of course, an understatement.  After three separate attempts to insure a young family through Healthcare.gov, after today’s efforts which had already wasted an … Continue reading →

Pat Carr, the CEO of UnitedHealthOne, the individual health insurance division of UnitedHealthCare, had a goal.  On Tuesday, January 21st, Mr. Carr sent an email to insurance agents in which he shared the news that his company had had a … Continue reading →